FCG International is a North American consulting firm headquartered in Quebec, with delivery teams positioned across strategic geographies worldwide. We help SMEs accelerate digital transformation through ERP, CRM and AI — and we operate four specialized practice divisions serving the ERP ecosystem itself: VARs, ISVs, and end clients alike.
FCG International is headquartered in Quebec, with senior partners and client-facing teams across North America. Our delivery operations span strategic geographies worldwide — giving clients access to specialized talent, time-zone coverage, and the cost efficiency of a global model, all coordinated through a single North American point of contact.
From ERP backbone to AI-powered automation, we deliver the technology stack mid-market businesses need to compete and scale.
Streamline finance, supply chain, manufacturing and customer relationship management with industry-leading ERP platforms — implemented to fit, not to force.
Boost sales efficiency, manage customer relationships, and drive revenue growth with the right CRM platform — properly deployed, properly adopted.
Stay ahead in the digital era with AI-driven automation that optimizes workflows, enhances decision-making, and boosts productivity across the organization.
Seamlessly connect your ERP and CRM to leading e-commerce platforms. Improve order management, inventory tracking, and the omnichannel customer experience.
FCG doesn't compete with ERP integrators — we serve them. Our four practice divisions deliver the resources, demos, and channel development the ERP ecosystem needs to grow.
End-to-end advisory and implementation across the platforms that run mid-market North America: SAP Business One, Sage Intacct, Microsoft Dynamics 365 Business Central, Acumatica, NetSuite, Sage 300 — alongside HubSpot, Salesforce, and Pipedrive on the CRM side. Discovery, blueprinting, configuration, data migration, integration, training, hypercare.
Specialized ERP and CRM resources placed and managed for clients who need senior expertise without the cost or delay of internal hiring. ERP consultants, CRM specialists, full-stack developers, RevOps engineers — drawn from our global talent network, with North American account management on every placement.
FCG is the North American growth partner for TrailerCast, the AI sales platform that runs the entire deal cycle in one workspace — conversation intelligence, AI-edited demo trailers, branded Decision Rooms, embedded eSignature, and AI-drafted handoff briefs. We bring TrailerCast to ERP integrators, ISVs, B2B SaaS sales teams, and enterprise revenue organizations across North America.
Custom AI agents and automation projects built on Claude, Microsoft Copilot and ChatGPT Enterprise. We design, build and deploy AI layers that sit on top of your ERP, CRM and operational systems — agents that handle procurement, inventory, AR/AP, document extraction and reporting in plain language. Audited, permissioned, reversible.
Implementation, transformation and talent. The full service catalogue available to your organization, in any combination you need.
Global talent · NA oversight
Access a curated network of highly skilled professionals worldwide: ERP consultants (SAP, Microsoft, NetSuite, Epicor, Sage), front-end / back-end / full-stack developers, CRM specialists, and RevOps engineers. Every engagement is managed by a senior North American partner.
Full-cycle deployment
Blueprinting, configuration, data migration, integration, training and hypercare on SAP Business One, Sage Intacct, Microsoft Dynamics 365 Business Central, Acumatica, NetSuite and Sage 300. Fixed scope, predictable timelines.
HubSpot · Salesforce · Pipedrive
From CRM selection to deployment, customization and adoption coaching. We specialize in revenue-operations alignment — making sure sales, marketing and customer success share one source of truth.
End-to-end engagement
Comprehensive transformation tailored for SMEs. We start with a deep audit of your systems, workflows and strategic goals, identify inefficiencies, and design a structured roadmap that minimizes disruption while maximizing operational impact. Delivered on budget and on schedule.
Conversational ERP & CRM
Custom AI agents built on Claude, Microsoft Copilot or ChatGPT Enterprise that sit on top of your ERP or CRM. Your operators run the business in plain language — purchasing, inventory, AR/AP, reporting — with full audit trail and reversibility.
Portals · Apps · Platforms
Custom-built customer portals, B2B e-commerce platforms, mobile business apps and internal enterprise tools. High-performance digital solutions designed around your ERP and CRM backbone.
Deep specialization in ERP, CRM, AI and IT staffing across Food & Beverage, Manufacturing, Distribution, Retail and Sports Management.
From software implementation to talent placement, we cover the full transformation journey — no handoffs between vendors.
Curated network of highly skilled ERP, CRM and development specialists worldwide — competitive pricing, North American oversight, no compromise on quality.
Trusted by businesses across North America to drive operational excellence and sustainable growth. References available on request.
A selection of recent client engagements across manufacturing, payments and global workforce management.
LR-TEK, a leader in manufacturing and supply chain management, sought to optimize its usage of Beas Manufacturing across its facilities in China and Vietnam. The company required enhancements to improve production planning, increase operational efficiency, and ensure seamless coordination between its two international plants.
Optimized Beas Manufacturing to enhance production workflows, material planning, and resource allocation across both facilities. Integrated real-time production monitoring, customized multi-plant coordination tools, and deployed specialized ERP consultants from our global delivery network for system integration and continuous optimization.
FABRIK & Co, the benchmark in sublimation printing innovation and quality, needed to evaluate and implement the right payment processing solution — one that would seamlessly integrate with its ERP and e-commerce platforms, ensure secure transactions, reduce processing fees, and streamline financial reconciliation.
Conducted a comprehensive solution evaluation comparing multiple payment providers on cost, security, and ERP integration capabilities. Recommended and implemented eBizCharge for its native SAP Business One integration and lower transaction fees. Configured workflows, automated reconciliation, and provided training to finance and sales teams.
STAFF ABROAD, a global workforce solutions provider, needed a robust financial management system for multi-entity accounting, project cost tracking, and profitability analysis. Their existing processes lacked visibility into project expenses, making it difficult to assess financial performance and allocate resources efficiently.
Optimized SAP Business One with Dimension Accounting for multi-entity consolidation and project-based reporting. Configured Project Management modules to track budgets, expenses and revenue in real time. Integrated automated invoicing and expense tracking, and built customized financial dashboards for cash flow and profitability visibility.
A blog series on artificial intelligence, agentic AI, and how they reshape ERP, CRM, and operational workflows for the modern enterprise.
From science-fiction concept to operational reality — how AI has transformed business management, the rise of machine learning, and what it means for SMEs vs. large enterprises. FCG's view on integrating AI into ERP and CRM.
Read article →The next step in AI evolution: systems that act autonomously to achieve defined objectives. Traditional AI vs. agentic AI, real-world examples in supply chain, customer service and finance — and why ERP is the perfect deployment surface.
Read article →FCG prioritizes professional achievement alongside personal well-being. We foster an environment that supports productivity, personal growth, and community engagement.
We believe success extends beyond the workplace. Join a team that respects your time, invests in your growth, and contributes to causes that matter.
See open positions →Regular working hours with an early finish — Fridays end at noon. Productivity doesn't require burnout.
An organizational culture designed to maintain high productivity without compromising your personal time.
Every employee receives 4 paid hours per month dedicated to volunteer work supporting causes they care about.
Forty-five minutes, no obligation. We'll listen, give you a candid view of what's possible, and tell you whether FCG is the right partner for what you're trying to build.